Privacy Policy

Understanding how we protect and handle your personal information

Last Updated: January 15, 2025
Effective Date: January 15, 2025

About This Policy

plarivoelion operates under Australian privacy laws and takes your personal information seriously. We've structured this policy to be clear about what we collect, why we collect it, and how you can control your information.

This policy applies to all services provided through plarivoelion.com and covers our money mindset development programs, educational content, and related communications. We're committed to transparency because financial education requires trust.

Information We Collect

Personal Information You Provide

  • Contact details including name, email address, and phone number when you inquire about programs
  • Financial education goals and current money mindset challenges you share during consultations
  • Program enrollment information and learning preferences
  • Feedback and testimonials you choose to provide about your experience
  • Communication records from emails, calls, and in-person meetings

Information We Collect Automatically

  • Website usage patterns including pages visited and time spent on educational content
  • Device information and browser settings for website optimization
  • Location data (city/state level) to understand our audience demographics
  • Learning progress data when you engage with our educational materials

How We Use Your Information

We use your personal information specifically for delivering money mindset education and supporting your financial growth journey. Here's exactly how:

Program Delivery

Customizing educational content based on your specific money mindset challenges and providing ongoing support throughout your learning journey.

Communication

Sending program updates, educational resources, and responding to your questions about financial mindset development.

Service Improvement

Analyzing program effectiveness and participant feedback to enhance our educational approach and content quality.

Legal Compliance

Meeting Australian privacy law requirements and maintaining necessary business records as required by regulations.

Information Sharing and Disclosure

We don't sell your personal information. Period. We may share information in these specific circumstances:

Service Providers: Educational platform providers, email service providers, and payment processors who help deliver our programs. All providers are bound by confidentiality agreements and can only use your information for specified purposes.

When We Must Share Information

  • Legal requirements under Australian law or court orders
  • Protecting the safety and rights of program participants
  • Business transfers where ownership changes (with notification to you)
  • With your explicit consent for specific purposes like testimonials

Your Rights and Controls

Under Australian Privacy Principles, you have significant control over your personal information. We've made it straightforward to exercise these rights.

Access and Correction

You can request to see what personal information we hold about you at any time. If something's incorrect or outdated, we'll fix it promptly. Most requests are handled within 30 days.

Deletion and Withdrawal

You can ask us to delete your personal information, though we may need to keep some records for legal compliance. You can also withdraw consent for specific uses of your information, like marketing communications.

Data Portability

If you want to transfer your information to another service provider, we can provide your data in a commonly used format where technically feasible.

Data Security and Storage

Your information is stored securely in Australia using enterprise-grade security measures. We use encryption for sensitive data transmission and restrict access to authorized personnel only.

Security Measures Include

  • SSL encryption for all website communications
  • Regular security audits and system updates
  • Staff training on privacy protection and data handling
  • Secure backup procedures with encrypted storage
  • Access controls limiting who can view your information

Data Retention

We keep your information only as long as necessary for program delivery and legal compliance. Educational records are typically retained for seven years after program completion, while basic contact information may be kept longer if you've consented to ongoing communications.

International Data Transfers

Your information is primarily stored and processed within Australia. When we use international service providers (like email platforms), we ensure they meet Australian privacy standards or have adequate privacy protections in place.

Any international transfers are covered by appropriate safeguards including contractual protections and privacy shield frameworks where applicable.

Cookies and Website Technology

Our website uses cookies to improve your experience and understand how you interact with our educational content. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential cookies that make the website function properly
  • Analytics cookies to understand website usage patterns
  • Preference cookies to remember your settings and choices
  • Marketing cookies to provide relevant content recommendations

Changes to This Policy

We review this privacy policy annually and update it when necessary to reflect changes in our practices or legal requirements. Significant changes will be communicated directly to program participants via email.

Minor updates, like contact information changes, will be posted here with an updated effective date. We encourage checking this page periodically if you're an active participant in our programs.

Privacy Questions or Concerns?

We're here to help with any privacy-related questions or if you want to exercise your rights regarding your personal information.

Privacy Officer
plarivoelion
2 The Blvd, Brisbane Airport QLD 4009, Australia
Email: help@plarivoelion.com
Phone: +61427494411